Your ticket to having your Fox or Marzocchi suspension serviced by:
Canada's only Fox Racing Shox & Marzocchi authorised warranty and service centre.
Please read our terms of agreement and fill in the service form.
In no time, you will be ready to take the trails with confidence knowing your suspension has been service by our highly qualified Fox technicians.
By completing the registration form you are accepting OGC's terms of agreement outlined here:
* * DO NOT SEND IN SUSPENSION COVERED IN MUD. * *
(Muddy components will slow down the service process)
- If the Return authorization number is not identified on the box the box will be refused and sent back to you.
- All repairs must be shipped pre-paid via a transport company of your choice.
- All repairs costing $150 or less will systematically be done and shipped back to the address you have provided on the service form.
- Estimates will be given via E-mail or Phone call if the repair cost exceeds $150.
- Note that freight charges and local sales taxe(s) are not included in our repair estimates
- If we do not receive your approval within 10 working days, OGC will send back your un-repaired Fox product (Return freight is at your expense).
- Please remove all un-needed hardware such as reducers, mounting hardware and headset race from your Fox suspension prior to sending it back. OGC cannot be held responsible for the loss of such parts.
- All warranty repairs will be inspected and deemed warranty in accordance to:
Fox Racing Shox's warranty policy outlined here: https://www.ridefox.com/help.php?m=bike&id=87&ref=warranty
- The original bill of sell must be included with your item for warranty consideration.
- Completed Warranty repairs will be shipped back to the owner freight pre-paid
All fields identified by an asterisk ( * ) are mandatory.