After sales service coordinator-bike

Founded in 1979, Outdoor Gear Canada is an exclusive distributor of premium cycling products. OGC is headquartered in a LEED-certified office and warehouse complex in Montreal and operates a warehouse and service center in Vancouver for western Canadian dealers. OGC promotes a healthy lifestyle (in-house gym, yoga classes, bike to work program and more). The company also offers to its full time employees health & dental benefits, progressive education, training and profit sharing programs.

After sales service technician-bike                   

Full time : 36 400$-40 040$ (according to experience)         


Advantages of working for Outdoor Gear Canada:

- Generous compensation package including profit sharing program and 3 additional paid vacation days during the Holidays

- Excellent supplemental health insurance plan including dental and glasses (individual and family plan available)

- Generous employee rebates on all products we carry.

- Monthly subsidy if public transit or bicycle is used on a daily basis to get to and from work             

- Flexible work schedule, 35 hour work week

- Safe and comfortable work environment, casual dress

- Possibilities of advancement


The after sales service representative-bike is responsible for after sales service for all bikes and electronic training devices carried by OGC.

-  Evaluates, repairs and ensures technical assistance for the bikes, Ebikes and electronic training aides we carry.

-  Ensures turnaround time is respected

-  Ensures technical assistance to consumers for electronic training aides (Stages power meters and smart bikes)

-  Assists in other tasks required by the department according to seasonal needs and volume. (wheel building, suspension repair, data entry, answering consumer and dealer questions)

-  Reports to after sales service manager directly


Required skills :

-  Organized

-  Good people skills

- Minimum 6 months of experience either building or repairing bikes and Ebikes

- Experience building and servicing wheels and suspension an asset

- Experience with electronic training aides (power meters, smart bikes and smart trainers) an asset

- English and French, oral and written


If you are interested in applying for this position, please forward your resume to: . Please include the job title in the subject line of your email. We thank all those for applying but only those selected for an interview will be contacted.

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